Interview POSITION OVERVIEW: WORK AT HOME CONTACT CENTRE SALES AGENT The Sydney Call Centre (an MCI Company... products and processes with customers Appropriately escalate customer dissatisfaction with managerial team Ensure first call...
: Resourcefulness and drive to discover new potential business and meet your call and conversion targets. Capability to handle high... to develop and continuously improve call scripts and take customer notes CRM and technical skills to enter data notes and lookup...
Appropriately escalate customer dissatisfaction with managerial team Ensure first call resolution through problems solving... and effective call handling CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT? MCI provides all new employees with world...
: Resourcefulness and drive to discover new potential business and meet your call and conversion targets. Capability to handle high... to develop and continuously improve call scripts and take customer notes CRM and technical skills to enter data notes and lookup...
including (but not limited to): - Sales call activities - Customer Lists (both current and prospect accounts) - Develop...
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