, emailing, scanning, receiving phone calls, providing general information, taking messages, forwarding calls as appropriate..., and receiving and directing visitors Obtain and document information from claimants, employers, or other parties Type a variety...
treatment, rapid re-engagement, and access to information where appropriate and feasible. Contributes to the development... process and assesses client needs by gathering client information/history via phone interviews or other methods; seeking...
where you analyzed facts and issues, integrated information from multiple sources, and weighed evidence Excellent communication skills... including the ability to explain complex information verbally and in writing A valid B.C. driver’s license Important to know...
Provide exceptional customer experience, with accuracy and professionalism Provide comprehensive information to callers..., resolving most questions on the first call by researching information on resource systems Meet productivity and quality targets...
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