clients. Every Engineer is measured on completed tickets, resolution met, CSAT (customer satisfaction) and ticket utilization... on a ticket determining plan of action and escalating the issue to provide excellent customer service Use and contribute...
reaching ticket sales objectives. · Manage the show's public image and all its communication initiatives; · Manage... as needed; · Manage ticket requests for media and VIP house seats. Reports and administration · Provide the PR and Social Media...
interactions as measured by CSAT and AQS (internal QA score), and achieving ticket service level agreements (SLAs). Assist in...
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