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Customer Experience & Continuous Improvement Lead


Job position: Customer Experience & Continuous Improvement Lead, Edmonton, AB

: Leveraging operational data such as call centre data, web traffic Coordinating Listen, Interpret, React and Monitor activities... and improve upon customer messaging channels provided to customers, including ensuring call centre, 311, website, WasteWise app......

Job Location: Edmonton, AB, Canada

Salary: unspecified

Company: City of Edmonton

Job posted: 11 Sep 2024

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