Qualifications 5 ans d'expérience minimum en tant qu'agent de support informatique, service desk ou dans un poste similaire... desk agent, service desk, or in a similar role College diploma in IT or CompTIA A+ certification, or equivalent...
Systems Development Life Cycle (SDLC), application deployment, testing, and release management processes to contribute to the..., deployment, and release management. Working knowledge of incident and problem management processes (ITIL)...
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