Ticket Agent jobs in Canada
33 ticket agent jobs found: showing 1 - 33
C-fin-275 Software Engineering Intern, Ai, Automation And Business Intelligence
Company: CAE |
agent development Contribute to the design and enhancement of AI-powered Copilot agents for business users and support... reports that provide visibility into support workload, ticket aging, request volumes, service performance, open requestsLocation: Saint-Laurent, QC, Canada
| Salary: unspecified | Date posted: 02 Sep 2026
Administrative Agent - Baie D'urfe
Company: Randstad |
tickets for our corporate clients; - Assist the supervisor with ticket invoicing as well as researching reimbursement filesLocation: Baie-D'Urfé, QC, Canada
| Salary: CA$21 - 22 per hour | Date posted: 02 Sep 2026
Lead Software Developer, Design Systems
Company: OpenText |
; Jenkins, NPM, Artifactory AI: Understanding of MCP, Agent definition files, AI Skill definitions Accessibility: Working... application or recruiting process, please submit a ticket at . Our proactive approach fosters collaboration, innovationLocation: Richmond Hill, ON, Canada
| Salary: CA$118000 - 168000 per year | Date posted: 01 Sep 2026
Production Support Senior Engineer - Assistant Vice President
Company: Citigroup |
a plus) Experience with real-time monitoring systems such as ITRS Net agent Job scheduling tool such as AutoSys. Issue tracking... and reporting using tools such as JIRA or other ticket tracking system Knowledge/ experience of problem Management Tools. GoodLocation: Mississauga, ON, Canada
| Salary: CA$94300 - 141500 per year | Date posted: 01 Sep 2026
Front End Software Developer Ii
Company: LMI Technologies |
on the other side of the API, we want you reaching for it, not filing a ticket. Write robust UI code designed for 24/7... - for example, optimizing personal workflows or creating AI agent skills for the team - while still maintaining production-gradeLocation: Burnaby, BC, Canada
| Salary: CA$93000 - 139000 per year | Date posted: 29 Aug 2026
Front End Software Developer Ii
Company: LMI Technologies |
on the other side of the API, we want you reaching for it, not filing a ticket. Write robust UI code designed for 24/7... - for example, optimizing personal workflows or creating AI agent skills for the team - while still maintaining production-gradeLocation: Burnaby, BC, Canada
| Salary: CA$93000 - 139000 per year | Date posted: 29 Aug 2026
Bilingual It Helpdesk Agent Tier 1
Company: Lifemark |
, 2022. We're looking for a Bilingual Helpdesk Agent Tier 1 to work remotely supporting our employees across the country... with incoming ticket requests. Reporting to the Senior Helpdesk Manager, you'll have the ability to be part of an extremelyLocation: Saint John, NB, Canada
| Salary: unspecified | Date posted: 28 Aug 2026
M365 Admin And Operations Support – Sharepoint Online, Power Platform & Copilot Studio
Company: Astra North Infoteck Inc. |
resolution, tenant and site administration, access and permissions support, Power Platform monitoring, Copilot Studio agent... checks, ticket queue monitoring, SLA tracking, backlog review, handover updates and shift-left knowledge captureLocation: Vancouver, BC, Canada
| Salary: unspecified | Date posted: 27 Aug 2026
Manager, Business Platform Operations (zendesk)
Company: Ingram Micro |
AI Agents, Agent Assist, intelligent routing, workflow automation, knowledge recommendations, and self-service experiences... experience through AI. Establish measurable success metrics for AI adoption, ticket deflection, productivity improvementsLocation: Toronto, ON, Canada
| Salary: CA$140000 - 155000 per year | Date posted: 26 Aug 2026
Manager, Business Platform Operations (zendesk)
Company: Ingram Micro |
AI Agents, Agent Assist, intelligent routing, workflow automation, knowledge recommendations, and self-service experiences... experience through AI. Establish measurable success metrics for AI adoption, ticket deflection, productivity improvementsLocation: Mississauga, ON, Canada
| Salary: CA$140000 - 155000 per year | Date posted: 26 Aug 2026
Manager, It Endpoint Engineering & Operations
Company: Toromont Cat |
that defines standards for the broader IT organization to execute against. This is a change-agent role: the successful candidate... — not ticket volume or support metrics. Pay Type Full Time, Permanent Compensation $103,625.00- $129,532.50 The listedLocation: Concord, ON, Canada
| Salary: CA$103625 - 129532.5 per year | Date posted: 25 Aug 2026
Endpoint Maintenance Engineer (sccm & Windows Os)
Company: Diverse Lynx |
of SCCM agent issues and Windows OS-related problems Develop and implement automated resolutions using PowerShell scripting... Collaborate with cross-functional IT teams to improve endpoint stability and reduce ticket volume Document troubleshooting stepsLocation: Toronto, ON, Canada
| Salary: unspecified | Date posted: 25 Aug 2026
Customer Service Agent (ft)
Company: Jazz Aviation |
The opportunity As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada... an airline computerized system: Make reservations and assess fares; Ticket and complete daily sales reports; HandleLocation: Fort St John, BC, Canada
| Salary: unspecified | Date posted: 25 Aug 2026
Customer Service Agent (pt)
Company: Jazz Aviation |
The opportunity As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada... an airline computerized system: Make reservations and assess fares; Ticket and complete daily sales reports; HandleLocation: Kelowna, BC, Canada
| Salary: unspecified | Date posted: 24 Aug 2026
Expert Care Desk, Concierge - (remote)
Company: eXp Realty |
: Frontline support for the ticket system in the world and agent support CRM. Knowledge of the joining application, onboarding... and assisting the agents with questions through our in the world ticketing system, multi-queue phone system, and agent support CRMLocation: Canada, Canada
| Salary: unspecified | Date posted: 21 Aug 2026
Customer Service Agent (pt)
Company: Jazz Aviation |
The opportunity As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada... an airline computerized system: Make reservations and assess fares; Ticket and complete daily sales reports; HandleLocation: Fort McMurray, AB, Canada
| Salary: unspecified | Date posted: 21 Aug 2026
Customer Service Agent (pt)
Company: Jazz Aviation |
The opportunity As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada... an airline computerized system: Make reservations and assess fares; Ticket and complete daily sales reports; HandleLocation: Kamloops, BC, Canada
| Salary: unspecified | Date posted: 20 Aug 2026
Engineering Director, Agentic Platform
Company: IFS |
, and Deployment and Tenancy Options: shared capabilities certified once and consumed by every product, domain service, and agent... done. Manual toil is a backlog item, not a culture. Self-serve over ticket queues. A platform that requires your team in the loopLocation: Vancouver, BC, Canada
| Salary: unspecified | Date posted: 19 Aug 2026
Engineering Director, Agentic Platform
Company: IFS |
, and Deployment and Tenancy Options: shared capabilities certified once and consumed by every product, domain service, and agent... done. Manual toil is a backlog item, not a culture. Self-serve over ticket queues. A platform that requires your team in the loopLocation: Vancouver, BC, Canada
| Salary: unspecified | Date posted: 19 Aug 2026
Ai Infrastructure Engineer
Company: Palona AI |
improvements. This is not a ticket-driven IT or operations role. You will write production code, design systems, automate... reviews, launches, and incidents. AI-native working habits and curiosity about the operational behavior of LLM- and agentLocation: Toronto, ON, Canada
| Salary: unspecified | Date posted: 11 Aug 2026
It Infrastructure Analyst
Company: Helical Pile Solutions |
with company policy and applicable regulations. Maintain accurate ticket, time, and activity records within the IT service... values (Innovation, Community, Excellence, Safety). Positive attitude, team player, and change agent. Other PositionLocation: Calgary, AB, Canada
| Salary: unspecified | Date posted: 11 Aug 2026
Rmr 2026 - Advertising And Promotion - Guest Experience Agent
Company: Revelstoke Mountain Resort |
Guest Experience Agent Revelstoke Mountain Resort (RMR) and The Sutton Place Hotel are proud members of Northland..., the Guest Experience Agent plays a key role in shaping the guest experience at both Revelstoke Mountain Resort and TheLocation: Revelstoke, BC, Canada
| Salary: unspecified | Date posted: 07 Aug 2026
Tech Lead, Innovation
Company: Croesus |
problem actually needs, not the one that's fashionable. You are AI-native in how you think and build. LLMs, agent frameworks... ticket to start, this isn't your role. Comfortable working in a bilingual (French/English) environment. We careLocation: Montreal, QC - Laval, QC, Canada
| Salary: unspecified | Date posted: 05 Aug 2026
Intermediate Software Engineer - Onni Capital
Company: Onni Group |
of legacy architecture or a ticket queue. You will be expected to contribute to how systems are designed, how the team ships... and AI and agent tooling, using FastAPI or similar Solid backend systems design and API development experience Hands on experienceLocation: Vancouver, BC, Canada
| Salary: CA$90000 - 120000 per year | Date posted: 04 Aug 2026
Agent Passager - Passenger Service Agent (part Time) |yul| French And English Fluent - Emirates
Company: Menzies Aviation |
requires long periods of time at the ticket counter and gate check-in areas; must be able to stand for prolonged periodsLocation: Montreal, QC, Canada
| Salary: unspecified | Date posted: 03 Aug 2026
Chef D'équipe Agent Passager - Passenger Services Lead (part Time) |yul| English And French Fluent - Emirates
Company: Menzies Aviation |
periods of time at the ticket counter and gate check-in areas; must be able to stand for prolonged periods of time.Location: Dorval, QC, Canada
| Salary: unspecified | Date posted: 03 Aug 2026
Product Support Agent
Company: Laravel |
succeed and thrive in their work. We’re seeking experienced and empathetic Product Support agent, you’ll be the first point... Engineer, you will play a vital role in delivering exceptional support to our users. Your responsibilities include: TicketLocation: Canada, Canada
| Salary: unspecified | Date posted: 14 Jul 2026
Customer Service Agent (pt)
Company: Jazz Aviation |
The opportunity As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada... an airline computerized system: Make reservations and assess fares; Ticket and complete daily sales reports; HandleLocation: Comox, BC, Canada
| Salary: unspecified | Date posted: 14 Jul 2026
Bilingual Special Handling Investigator
Company: TransUnion |
, and customer service functions, this role provides operational support through daily reporting, ticket management, customer... Investigator is responsible for supporting high-touch, escalated consumer cases, which require resolution. The agentLocation: Ontario, Canada
| Salary: CA$46000 - 63000 per year | Date posted: 10 Jul 2026
Sr. Director, Product Management, Ai Product Strategy
Company: OpenText |
LangChain, LangGraph, A2A (Agent-to-Agent) protocols, and other transformative AI frameworks to create adaptive, multi-agent... accommodation due to a disability during the application or recruiting process, please submit a ticket at . Our proactive approachLocation: Waterloo, ON, Canada
| Salary: unspecified | Date posted: 09 Jul 2026
Spare Customer Service Sales Agent
Company: Ontario Northland |
POSITION:Spare Customer Service Sales Agent REPORTS TO: Supervisor Customer Service DEPARTMENT: Passenger... Spare Customer Service Sales Agent (CSSA) will provide superior customer service both in person and over the phone regardingLocation: Timmins, ON - Cochrane, ON, Canada
| Salary: unspecified | Date posted: 08 Jul 2026
Spare Customer Service Sales Agent
Company: Ontario Northland |
POSITION: Spare Customer Service Sales Agent REPORTS TO: Supervisor Customer Service DEPARTMENT: Passenger Services... Spare Customer Service Sales Agent (CSSA) will provide superior customer service both in person and over the phone regardingLocation: Timmins, ON - Cochrane, ON, Canada
| Salary: unspecified | Date posted: 08 Jul 2026
Guest Services Desk Agent (winter)
Company: Panorama Mountain Resort |
Description: As a Guest Services Desk Agent, you will be responsible for all concession sales, activities, season... ticket sales and adjustments. Provide ongoing communication between shifts, with supervisors and with concessions. Ensure